Privacy Policy

1. Who We Are

Controller: Nexus Forex Trading

Website: https://nexusforextrading.com

Privacy Contact: info@nexusforextrading.com

Location stated by Nexus: United States

NexusForexTrading.com is the primary Nexus product, licensing, education and support website. This Policy applies to website visitors, prospective clients, Preferred Broker licence applicants, Own Broker Licence customers, email subscribers, support contacts and other users interacting with Nexus.

If a UK/EEA representative, Data Protection Officer or other legally required privacy representative is appointed, relevant details will be added to this Policy.

2. Personal Data We Collect

The information Nexus collects depends on how you interact with the Site and which licence or service you use.

Account, Order and Billing Information

When you purchase the $499.95 Own Broker Licence or otherwise complete a paid transaction, we may collect:

• full name;
• email address;
• telephone number where provided;
• billing address;
• country or region;
• order number and order details;
• invoice and transaction records;
• licence/product purchased;
• payment status, such as paid, pending, refunded or disputed; and
• tax-related transaction information where required.

Nexus does not store your full debit or credit card number when payment is processed by a third-party payment provider.

Licensing and Activation Data

To create, administer and protect Nexus licences, we may collect:

• licence or activation identifier;
• licence route: Preferred Broker or Own Broker;
• licence status;
• MT4 or MT5 trading account number;
• broker name;
• broker server where relevant;
• demo/live account status;
• account type where required for compatibility;
• activation or licence-check logs;
• timestamps relating to activation, licence checks or updates;
• technical platform/device/VPS metadata where reasonably required by the licensing system; and
• support or compatibility information linked to the licence.

Website Usage, Cookies and Analytics Data

When you use the Site, we may collect:

• IP address;
• browser type;
• device type;
• operating system;
• pages viewed;
• referral source;
• session and engagement information;
• cookie or similar identifiers;
• consent preferences; and
• technical or performance data.

Support and Communication Data

If you contact Nexus through email, a website form or another support channel, we may collect:

• your message and contact details;
• broker/platform/account details you voluntarily provide;
• screenshots or attachments;
• error messages or troubleshooting information;
• support history;
• order/licence references; and
• other information you choose to provide.

Email Marketing and Subscriber Data

If you subscribe to Nexus updates or marketing, we may collect:

• email address;
• subscription status;
• consent or lawful-basis records;
• unsubscribe status; and
• email engagement information such as opens or clicks where legally permitted and technically enabled.

3. Preferred Broker and Licence Verification Data

The current $0 Nexus Preferred Broker Licence requires an eligible trading account to be opened through an official Nexus Preferred Broker partner/referral link and successfully verified before Nexus issues or activates the applicable licence.

For this process, Nexus may collect:

• Full Name;
• Email Address;
• Preferred Broker used;
• trading platform (MT4 or MT5);
• trading account number;
• confirmation that you used the official Nexus referral route;
• referral, partner, affiliate or tracking information needed to verify eligibility; and
• verification status and related correspondence.

Nexus may communicate with or rely on information from the relevant broker/partner system to determine whether an account qualifies under the Nexus referral relationship. The broker independently processes the personal and financial information you provide directly to it under its own privacy policy.

Nexus may receive commercial partner or referral compensation from eligible Preferred Brokers when a user opens and/or trades through the Nexus referral route. Nexus may therefore process referral/attribution information for verification, accounting, fraud prevention and administration of the $0 licence model.

If you use the $499.95 Own Broker Licence instead, Preferred Broker referral verification is not required, but broker, MT4/MT5 platform and authorised account information may still be required for compatibility review and account-specific licensing.

4. Why We Use Your Personal Data

Depending on your location and the circumstances, our legal bases may include performance of a contract, legitimate interests, legal obligation and consent.

To Process Orders and Deliver Paid Licences

We use order, billing and licence information to process the $499.95 Own Broker Licence, fulfil orders, issue files and administer the purchased licence.

Legal basis: Contract and, where applicable, legal obligation.

To Verify and Deliver the $0 Preferred Broker Licence

We use the submitted broker, platform, account and referral information to confirm eligibility, create the account-specific licence and provide the Nexus EURUSD + GBPUSD EA package.

Legal basis: Steps taken at your request prior to/for performance of the licence arrangement and/or legitimate interests in administering the partner-funded licence model.

To Manage Licensing and Prevent Abuse

We may use licence, account and technical data to validate authorised accounts, enforce account limits, prevent unauthorised sharing and protect Nexus software.

Legal basis: Contract and/or legitimate interests.

To Provide Customer Support

We use communications and support data to respond to enquiries and help with licensing, MT4/MT5 installation, setup and product-related issues.

Legal basis: Contract and/or legitimate interests.

To Meet Legal, Tax and Financial Obligations

We may process relevant information for accounting, tax, fraud prevention, dispute handling, chargebacks, legal claims and regulatory compliance.

Legal basis: Legal obligation and/or legitimate interests.

To Send Marketing and Product Communications

Where permitted, we may send newsletters, product updates, educational content, new features, trading-related articles, broker/VPS information and promotional offers.

Legal basis: Consent or, where legally permitted, legitimate interests/soft opt-in.

To Improve the Site and Nexus User Experience

We may use analytics and technical data to understand traffic, improve navigation, detect errors and improve forms, onboarding and conversion flows.

Legal basis: Consent for non-essential cookies where required, and/or legitimate interests for essential technical processing.

To Administer Broker Partner Attribution

Where relevant to the Preferred Broker model, we may use referral and attribution information to confirm licence eligibility, reconcile partner relationships, prevent abuse and administer commercial partner compensation.

Legal basis: Legitimate interests and/or performance of the applicable licence arrangement.

You may withdraw consent at any time for processing based on consent without affecting processing already lawfully carried out.

5. Cookies and Tracking Technologies

Nexus may use cookies and similar technologies to operate the Site, remember preferences, understand traffic and, where applicable, measure marketing activity.

Strictly Necessary Cookies

• website and security functions;
• session management;
• checkout or ecommerce operation;
• form functionality;
• licensing-related Site functions; and
• cookie-consent storage.

Functional Cookies

These may remember user-interface, language or other Site preferences.

Analytics Cookies

Where enabled and permitted, Nexus may use tools such as Google Analytics 4 or comparable services to understand traffic sources, page engagement and technical Site performance.

Marketing and Attribution Technologies

Where enabled and legally permitted, Nexus may use advertising/measurement tools such as Google Ads, Meta technologies, referral parameters or affiliate tracking to measure campaigns and broker-partner attribution.

Where consent is legally required for non-essential cookies or tracking, those technologies should not be activated until the required consent has been obtained.

You may manage available cookie choices through the Site's cookie-consent tool and/or your browser settings.

6. Payments

The $499.95 Own Broker Licence and any other paid Nexus transactions may be processed through third-party payment or ecommerce providers.

Those providers may process payment data under their own privacy and security policies. Nexus generally receives only the information required to:

• confirm payment;
• identify the order/customer;
• deliver and administer the licence;
• handle refunds or disputes; and
• maintain financial records.

Nexus does not need or request your full payment-card number through ordinary support forms or email.

7. How We Share Personal Data

Nexus does not sell personal data in the ordinary sense of selling customer lists for money.

We may share or make personal data available where reasonably necessary to:

Service Providers and Processors

• website hosting and security providers;
• email and form-delivery services;
• payment/ecommerce providers;
• licensing or activation systems;
• analytics providers;
• CRM/helpdesk tools;
• marketing/email platforms;
• fraud-prevention providers; and
• cookie/consent-management tools.

Preferred Broker / Partner Verification

Where necessary to administer the $0 Preferred Broker Licence, Nexus may receive, compare or share limited account/referral information with the relevant broker, affiliate/partner platform or tracking provider for the purpose of eligibility verification, attribution, fraud prevention and commercial reconciliation.

Embedded and External Services

Services such as Myfxbook, YouTube/video embeds, social platforms or other external widgets may receive technical information directly when their embedded content is loaded or used, subject to cookie consent requirements and their own privacy policies.

Legal and Compliance Purposes

We may disclose information where reasonably necessary to comply with law, protect rights, investigate fraud, enforce our Terms or respond to lawful requests.

Business Transfers

If Nexus is involved in a merger, sale, reorganisation, acquisition or asset transfer, relevant personal data may be transferred as part of the transaction subject to applicable law and appropriate safeguards.

8. International Data Transfers

Nexus and some of its service providers, brokers, technology providers or infrastructure may operate internationally. Personal data may therefore be processed outside your country of residence, including outside the UK or EEA.

Where required by applicable law, appropriate transfer mechanisms may include Standard Contractual Clauses, the applicable UK international-data-transfer mechanism, adequacy decisions/regulations or another legally recognised safeguard.

9. Data Retention

Nexus retains personal data only for as long as reasonably necessary for the purposes described in this Policy, including licensing, support, accounting, legal, tax, fraud-prevention and dispute requirements.

Indicative retention periods may include:

• Orders, invoices and financial records: typically 6–7 years or as required by applicable law;
• Licence and activation records: for the life of the licence plus a reasonable audit/security period;
• Preferred Broker eligibility/referral records: while required to administer the licence and commercial relationship, plus a reasonable audit/dispute period;
• Support records: typically 2–3 years after resolution, unless needed longer for licence or legal reasons;
• Marketing records: until you unsubscribe, consent is withdrawn, or after an appropriate inactivity period; and
• Cookies/analytics: according to the settings and retention periods of the applicable tools.

Anonymised or aggregated information that no longer identifies an individual may be retained for analytics and business purposes.

10. Security

Nexus uses reasonable technical and organisational measures intended to protect personal data, which may include:

• HTTPS encryption;
• restricted administrative access;
• account authentication and password controls;
• backups;
• security updates;
• service-provider review;
• licence-abuse monitoring; and
• other reasonable security practices appropriate to the data processed.

No system or method of transmission can be guaranteed absolutely secure.

You should protect your own information by securing your email, broker and MetaTrader environments and keeping Nexus files/licence details confidential.

11. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• request access to personal data held about you;
• correct inaccurate or incomplete data;
• request deletion in applicable circumstances;
• restrict processing;
• object to certain processing;
• receive eligible data in portable form;
• withdraw consent where processing is based on consent; and
• complain to an applicable data-protection authority.

To exercise a privacy right, contact info@nexusforextrading.com. We may need to verify your identity before fulfilling certain requests.

UK / EEA Users

If UK or EEA privacy law applies to you, you may have rights under applicable data-protection legislation and may have the right to lodge a complaint with the relevant supervisory authority. UK users may, where applicable, contact the Information Commissioner's Office (ICO).

California Residents

If applicable California privacy law applies, eligible residents may have rights including access, correction, deletion and information regarding certain disclosures or uses of personal information. Nexus does not state that it sells personal information for money. Whether particular advertising or analytics activity is legally treated as “sharing” or “sale” under California law depends on the technologies actually deployed and should be reflected in the live cookie/privacy configuration.

12. Email Marketing

Nexus may send communications relating to:

• newsletters and Forex EA educational content;
• product or compatibility updates;
• new presets/features;
• live-performance or research articles;
• broker/VPS information;
• promotional offers; and
• service announcements.

Marketing is sent only where there is an appropriate legal basis. Marketing emails should contain an unsubscribe mechanism, and you may opt out of marketing at any time.

Transactional, licensing, security and support communications may still be sent where required to administer a licence or respond to you even after you opt out of marketing.

13. Automated Decision-Making

Nexus does not use personal data to make decisions about individuals that produce legal or similarly significant effects solely through automated decision-making.

Nexus Expert Advisors automate trading actions using market data, programmed rules and user-selected settings. That automated market-trading functionality is separate from automated decision-making about your personal characteristics for privacy-law purposes.

Automated or rule-based fraud/licence checks may flag activity for review where required to protect the licensing system, but significant account or support decisions may be reviewed manually where appropriate.

14. External Links and Embedded Content

The Nexus Site may contain or embed content/services from third parties, including:

• Myfxbook;
• YouTube or video providers;
• MetaTrader/MetaQuotes resources;
• Preferred Brokers;
• VPS providers;
• payment providers;
• social networks; and
• other external tools or websites.

Third parties may collect information directly when you use their service, click an external link or load embedded content, subject to applicable consent requirements. Their processing is governed by their own privacy policies.

Nexus is not responsible for the privacy practices or security of independent third-party services.

15. Social Media and Communities

If you interact with Nexus through YouTube, X, Instagram, Telegram, Discord, LinkedIn or another community/social platform, Nexus may see information you voluntarily make available, such as your username, comments or public profile information.

Those services independently process your data under their own terms and privacy policies.

Do not send sensitive payment credentials, broker passwords or other security credentials through social media or community messages.

16. Children

Nexus services are intended only for adults. The Site and Nexus trading software are not intended for anyone under 18, and Nexus does not knowingly collect personal data from children.

If you believe a person under 18 has submitted personal data to Nexus, contact us so the matter can be reviewed.

17. Changes to This Privacy Policy

Nexus may update this Privacy Policy to reflect changes in law, Site technology, product/licence structure, Preferred Broker arrangements, service providers, analytics/marketing tools or business operations.

When updated, the Last Updated date at the top of this page will be changed. Material changes may also be communicated through the Site or by email where appropriate or legally required.

18. Contact Us